Use this guide when you are ready to bill a family for lessons, packages, charges, or adjustments. It explains the practical checks admins should make before issuing invoices in TuitionFlow.

Confirm the family and billing contact are correct, relevant sessions have saved attendance outcomes, rates and packages are correct, and payment collection is configured. If you use Stripe, make sure Stripe Connect is ready before inviting parents to pay online.

Start by deciding the billing period and what should be included. Check whether you are billing attended sessions, scheduled sessions, package activity, cancellation charges, manual adjustments, or credits. Use filters to review the right date range and family.

Before issuing, review the invoice lines. Check the student, tutor, subject, lesson date, quantity, rate, and total. If something looks wrong, fix the source record where possible rather than editing around it on the invoice. This keeps reporting and reconciliation cleaner.

Invoices often depend on attendance and cancellation rules. Look for sessions still marked Scheduled, especially in the invoice period. Confirm no-shows, late cancellations, excused cancellations, and tutor cancellations are treated according to your policy.

If the family has account credit, a refund, or an agreed adjustment, apply it clearly. Add notes where needed so a future admin can understand why the invoice differs from the raw lesson total.

When the invoice is correct, issue it. The family should receive or see the invoice according to your communication and portal settings. If online payment is enabled, the payment path should be clear. If payment is manual, make sure the payment instructions are accurate.

Monitor payment status, reminders, aged debt, and any parent queries. If an invoice needs correction after issue, use the appropriate edit, credit note, or adjustment workflow rather than silently changing the business history.

If expected lessons are missing, check date range, attendance, family links, student status, package rules, and whether they were already invoiced. If a parent cannot pay, check invoice status, payment method, Stripe connection, and any authentication or SCA requirement. If a payment is made but the invoice remains unpaid, check whether the webhook or manual reconciliation path has completed.

An issued invoice should clearly explain what is being charged, reflect the underlying teaching and policy decisions, and give the family an understandable way to pay or query it.