Use this guide when you are new to the TuitionFlow admin app, training another team member, or trying to work out where a task belongs. It explains the main navigation in practical terms so you can move around the system confidently.

You need an owner, admin, manager, or coordinator account. If you can only see a tutor, parent, or student portal, you are signed in with a portal role and will not see the full admin sidebar.

TuitionFlow is organised around the work a tuition business does every day: looking after learners and families, scheduling lessons, recording teaching activity, billing, compliance, communication, growth, and settings. The left sidebar is the main way to move between these areas. Your account menu is used for your own profile and organisation settings.

The Dashboard is your operational home. Start here when you want to understand what needs attention today: upcoming sessions, unpaid invoices, compliance reminders, lead activity, lesson reports, and other shortcuts. Treat the dashboard as a triage screen rather than a place where every record is managed in full.

People is where you manage the records behind your tuition business. Families brings parents and students together, Employees stores tutors and internal staff, and Safeguarding gives admins a dedicated place for sensitive welfare information. If something is about who a person is, how they are linked, or what support they need, it usually starts here.

Teaching covers the lesson workflow. Use Scheduling for sessions and recurring series, Lesson Reports for tutor write-ups and parent-visible reports, and Assignments for work set outside lessons. The normal flow is: create or import the session, run the lesson, record attendance, write the report, and follow up with any assignment or message.

Operations brings together Billing, Reports, and Compliance. Billing is where you issue invoices, review payments, check aged debt, and manage payouts. Reports gives you operational and financial analytics. Compliance covers checks, consent, documents, GDPR work, incidents, and audit activity.

Messages is used for direct conversations with parents, tutors, and students where enabled. News & updates is for broader announcements. Use messages for individual context and announcements for information that many people need to see.

Growth contains Leads and Reviews. Leads is your pipeline for enquiries, trial lessons, and converting prospects into families. Reviews helps you request, moderate, and reuse feedback. Some growth features depend on the organisation plan.

Settings is where you configure how TuitionFlow behaves: organisation details, branding, billing rules, scheduling policies, onboarding, custom fields, lists, integrations, developer access, and website tools. When a workflow feels wrong for every future record, check Settings before changing individual records one by one.

If a section is missing, check your role and plan. If a page redirects to billing, the feature may require a higher plan. If counts or lists look stale after a change, refresh the page and check whether the record is filtered by status, date range, branch, or search text.

After reading this article, an admin should know where to begin a task, which section owns each workflow, and when to move from a summary screen into a detailed record.